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Day one is not the question, year fifteen is. Before a headline talks you into replacing the car, the solar, the battery or the fridge, check the Australian rules on what you are owed, what is actually on sale, and what it costs to keep.
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Nothing ships, and there is no account to make.
The honest maths
An illustrative Brisbane household, using the book's published estimates: suitable hot-water and washing-machine upgrades, plus one car buying 50 litres of regular unleaded a week at the cycle low. These are annual running-cost differences, not the full bill or a promise of savings. Upgrade purchase and installation costs are excluded: compare those costs before replacing anything. Fuel uses the ACCC's 2023 example; your usage and tariff will differ.
WA Synergy customers only; eligibility and VPP participation required. Up to this amount, once, not annual; excluded from the Queensland total: WA battery: missing the eligible Synergy rebate (p. 85) − $1,300 → Eligible Synergy battery: rebate applied (p. 85) $0
The Keep, Replace or Wait Rule Book, pp. 85–86, 101 and 143. Queensland Government estimates; ACCC fuel example; WA battery eligibility.
Illustrative annual running-cost difference: $1,459
Before buying: check your consumer guarantees first (p. 11), and compare your electricity plan through Energy Made Easy (pp. 46–47). The book gives no fixed dollar saving for those steps, so none is added here.
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Here are the first four chapter openings exactly as they are printed: the chapter title and THE RULE box, before the official source.
← swipe to see more pages →
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Twenty rules in five parts, six printable companions, one file. Every rule names its official Australian source, and the scripts give you the exact words to say at the service desk.
20 rules, 6 companions, 173 pages.
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One payment of $39 AUD, then the book is yours to keep, with no subscription.
One book, one payment:
The Keep, Replace or Wait Rule Book, Australian Edition
Secure checkout · One payment, no subscription · Nothing ships
Goes with it
The State & Territory Directory
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Don’t want both? Build your own bundle →What readers write me
“Out of Warranty Is Not Out of Rights. The fridge died at three and a half years and the shop told me the warranty was two. I read the chapter at the counter, asked about the consumer guarantees in his words, and the manager came out. Repaired, no charge. I would have bought a new one that afternoon.”
“I had a quote for a new air conditioner on the kitchen table. Chapter 15 had me price the repair first. It was a part, not the whole unit. The quote went in the recycling.”
“Chapter 3. I checked the recall list before paying anyone to look at the dryer. It was on it. The maker sent someone out for free.”
“Bought it for one headline. Kept it for the next twenty.”
“When an Announcement Is Not Yet a Product. I have read that sentence to my brother-in-law three times now. He is still waiting on a car that does not exist.”
“I had not looked at our electricity plan since we moved in. Chapter 5 walked me through Energy Made Easy with the bill beside me. Twenty minutes, and we are on a cheaper plan with the same retailer.”
“The Default Market Offer chapter. I did not know there was a ceiling on what a standing offer could charge. Now I do, and I rang the retailer and said so.”
“Solar Sharer. The washing machine and dishwasher now run in the middle of the day. My husband calls it the free hours. He has never once read a bill.”
“Three months of emails with the retailer about a wrong meter read. Chapter 8 said the ombudsman costs nothing to lodge with. I lodged it on a Tuesday. The retailer rang me on the Thursday.”
“I wanted a straight answer on whether to put panels up now or hold off. Chapter 9 gave me the questions to ask instead of an answer, and that turned out to be better. We went ahead in autumn.”
“The payback maths in Chapter 10 is set out like a school sum. I did it with a pencil on the back of the bill. The installer’s brochure had a much shorter number than mine.”
“Cheaper Home Batteries Discount. The first quote did not show it as a line. I asked where it was, the way Harry says to. The second quote did.”
“I would have liked more on virtual power plants, and that is the only reason it is four. The chapter explains the basics clearly, and the state top-ups section sent me to the Directory, which had ours listed.”
“Read the label first. Stars, then the kilowatt hours. I had been reading only the stars.”
“Price the running cost before the sticker. The cheaper fridge in the shop was the dearer fridge in the kitchen. Chapter 14 showed me how to work it out standing in the aisle.”
“The Directory at the back is the piece I will keep. Every state scheme in one place with who to ring. I had been reading four websites that disagreed with each other.”
“Chapter 16. Our old heater qualified for the state upgrade scheme and I had no idea. The man who came out said most people never ask.”
“The ute had a gearbox fault eighteen months past the warranty. The dealer said bad luck. I used the words from Chapter 17 about acceptable quality and a reasonable time. They fixed it.”
“Looked up the car by its details like Chapter 18 says. There was an open recall on the airbag. Booked in the next week.”
“I had always gone back to the dealer for servicing because I thought I had to. Chapter 19 says otherwise. The local bloke I trust has the same repair information now.”
“Chapter 20. I fill up on a different day now and I check the app first. Small, but every week.”
“Big type. I read it on the tablet without my glasses. Whoever decided that, thank you.”
“Keep, replace or wait. Every chapter ends with one of the three. That is what I wanted.”
“My son sent it to me. I read it in one sitting and sent it back to him with notes.”
“Harry names the rule and where it sits. I checked two against the government pages. Both right.”
“We rent, so the solar and battery chapters were not for us, and I will say so. The appliance chapters and the energy plan chapter paid for the book on their own. Four for the part I could not use, not for anything wrong in it.”
“Chapter 1 before anything else. I nearly skipped it. Glad I did not.”
“The headlines said our petrol car would be worthless. The book said check what is actually for sale in Australia this year, not what is promised. We kept the car.”
“Recall list, then the repairer, then the quote. In that order. I have it written on the fridge.”
“I was about to sign up for a battery at a home show. Chapter 11 and Chapter 12 in the car park. I asked for the quote in writing and went home to read it properly.”
“Good book. I wanted more on hot water systems. There is a bit in the running cost chapter but I would take a whole chapter on it.”
“Our feed-in tariff dropped and I did not notice for a year. Chapter 10 had me looking at the bill line by line. Changed plans the same week.”
“Short book. Every rule ends with a sentence to say.”
“The fridge man said replace. Chapter 15 said ask what failed first. It was the door seal.”
“It reads like someone who has stood in the appliance shop, not someone who read about it afterwards.”
“Four stars because I wanted an index. The contents page is good and the chapter names say what is in them, but I am an index person.”
“The ombudsman chapter. I did not know it was free. That is the whole review.”
“Bought it for my mother. Then bought a copy for me.”
“Opened it on the phone, no account to make, found the car guarantees chapter in a minute while I was still at the service desk. That is how I will use it.”
“Wait was the answer for us on the battery, for now. The book said so plainly and told me what to watch for. I trust that more than anyone who says buy today.”
I'm Harry Dutton, and I live in Brisbane. Every few weeks another video told me the car in my carport, the panels on my roof or the fridge in my kitchen was about to be replaced forever, and every time I was left with the same question: keep it, replace it now, or wait?
None of the rules in this book are mine. They come from the ACCC and its Product Safety recall list, the Australian Energy Regulator, Energy Made Easy, the Clean Energy Regulator, the Energy Rating program and the state and territory agencies that run the rebates. I read the published pages, checked the dates, and wrote down what each one means for a household deciding what to do.
The book covers the twenty rules that settle most keep, replace or wait questions, with the official source under each one. What I left out on purpose: brand picks, product reviews, investment tips and any rebate I could not confirm as open. When a program has closed, like Queensland's Battery Booster, the book says so.
Judge what it costs to keep, not what it costs to buy.
Harry
Yes. The rules come from the regulators, not from any one company, so they apply whoever sends your bill. Energy Made Easy compares every retailer's plans where it operates, the Default Market Offer caps standing offers in its regions, and complaints about any retailer go to your ombudsman, or to ACAT in the ACT.
Plenty changed in 2026. The battery discount was tiered from 1 May, the Solar Sharer free midday window reached some regions on 1 July, new Default Market Offer prices started the same day, and Victoria cut its solar and hot water rebate income cap. The Rule Book dates each change and names its source.
Yes. Only one of the five parts is about solar and batteries. The rest covers what every household owns: your consumer guarantee rights when something breaks, the recall list, your power plan against the Default Market Offer, the free ombudsman, the Energy Rating Label, appliance running costs and your car. If you are thinking about solar later, part three explains why waiting for a better panel usually loses money.
Yes, with differences the book spells out. The consumer guarantees, recall rules and car rules are national. Energy Made Easy does not list Western Australia or the Northern Territory, and the book says so. WA has its own battery scheme and feed-in rules, the Territory has its own ombudsman, and both have a government fuel price tool: FuelWatch and MyFuel NT.
You only need to tap one button. After you pay, the book opens on the next page. On an iPhone, tap Share, then Books, and it stays on your shelf. On an Android phone or a computer it saves to Downloads. If you would rather read it on paper, your local library or Officeworks can print it for you.
No. It is a PDF you download straight away, so nothing is posted and there is nothing to wait for. If you like paper, print the whole book or just the companions at home, at your local library, or at an Officeworks print counter. The six companions are made to be printed and kept by the meter box or in the glovebox.
Nothing is lost. The download link is in the email you get after you pay, and your Whop account keeps every purchase, so you can download the book again on any device. If you still cannot find it, write to the support address and we will send a fresh link.
Write within 30 days and you get a full refund. The book stays yours, no questions asked.
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Pick the one thing in your house a headline has you worried about and read its chapter first. If the book does not settle it, your refund is one email away.
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